Service Information

PREMIUM PRODUCTS – TRUSTED SERVICE
SCIFIT’s commitment to you doesn’t end with the sale. We stand behind our products and are here to support you with our friendly customer service, knowledgeable staff and expert technicians. We want to help your business succeed and help you get the best from your SCIFIT equipment.

Keeping your equipment running smoothly is our top priority. We know that it is our quality craftsmanship and excellent service that keeps customers like you coming back. We look forward to serving your fitness equipment needs.

CONTACT SUPPORT
For technical support, troubleshooting, service requests, parts orders, and other service needs, contact our team of expertly trained technicians:

 after-hours Hours of Operation: Monday through Friday
7:00 am – 5:00 pm CST
 phone Phone: 800-745-1373
 fax Fax: 918-359-2045
 email Email: service@scifit.com
 order-online Order online: to order parts online – click here
 address Address: SCIFIT
5151 S. 110 E. Ave.
Tulsa, OK 74146

To expedite your call, please have your serial number available.

e-mail After Hours – click here to submit a service request form. Our service department will contact you the following business day.

MANUALS & TECHNICAL DOCUMENTATION
Please click the link below for SCIFIT manuals & technical documentation.

Manuals-&-Tech

PARTS
You can order parts online, by fax, by email or give us a call and we will help you determine the parts you need and place your order for you.

Not all parts are available to purchase online. Our online store contains a limited selection of parts, but it’s growing and we are adding more all the time. Please contact our Service Department if you have any questions.

order-online Click here to order parts online
phone Call: 800-745-1373
fax Fax: 918-359-2045
email Email: service@scifit.com

WARRANTY & PRODUCT REGISTRATION
To determine if your SCIFIT product is under warranty, please contact our service department at 800-745-1373 or service@scifit.com. Please have your serial number available. For complete warranty details, please refer to the warranty information you received with your product. Extended warranty available.
Click here for warranty guidelines.

Please take a moment to register your SCIFIT products as soon as they are installed. This ensures your warranty and allow us to serve you better.
Click here to register your SCIFIT product.

SERVICE PROVIDERS
We provide prompt, efficient on-site service through our network of authorized SCIFIT service specialists. To locate a SCIFIT service provider near you, contact us at service@scifit.com or call 800-745-1373.

FREIGHT RECEIVING INSTRUCTIONS
Please watch this short video for tips on receiving your new SCIFIT equipment. Always be sure to inspect your equipment carefully before signing for the shipment. If you have any questions, please call 800-745-1373.