SUPPORT
   
 

Service and Technical Support

   
  PREMIUM PRODUCTS - TRUSTED SERVICE
 

SCIFIT’s commitment to you doesn’t end with the sale. We stand behind our products and are here to support you with our friendly customer service, knowledgeable staff and expert technicians. We want to help your business succeed and help you get the best from your SCIFIT equipment.

 

Keeping your equipment running smoothly is our top priority. We know that it is our quality craftsmanship and excellent service that keeps customers like you coming back. We look forward to serving your fitness equipment needs.

 

 

  CONTACT SUPPORT
  For technical support, troubleshooting, service requests, parts orders, and other service needs, contact our team of expertly trained technicians:
 
Hours   Hours of Operation:   Monday through Friday
7:00 am - 5:00 pm CST
         
Phone   Phone:   800-745-1373
         
Fax   Fax:   918-359-2045
         
Email   Email:   service@scifit.com
         
Order Online   Order online:   to order parts online - click here
         
Address   Address:   SCIFIT
5151 S. 110 E. Ave.
Tulsa, OK 74146
         
         
To expedite your call, please have your serial number available.
         
Email   After Hours - click here to submit a service request form. Our service department will contact you the following business day.
   
  MANUALS & TECHNICAL DOCUMENTATION
  Please click the link below for SCIFIT manuals & technical documentation.
   
  Service Manuals
   
  PARTS
 

You can order parts online, by fax, by email or give us a call and we will help you determine the parts you need and place your order for you.

 

Not all parts are available to purchase online. Our online store contains a limited selection of parts, but it’s growing and we are adding more all the time. Please contact our Service Department if you have any questions.

   
 
Order Online   Click here to order parts online
         
Phone   Call:   800-745-1373
         
Fax   Fax:   918-359-2045
         
Email   Email:   service@scifit.com
   
  WARRANTY & PRODUCT REGISTRATION
  To determine if your SCIFIT product is under warranty, please contact our service department at 800-745-1373 or service@scifit.com. Please have your serial number available. For complete warranty details, please refer to the warranty information you received with your product. Extended warranty available.
   
  Click here for Warranty Guidlines
   
  Please take a moment to register your SCIFIT products as soon as they are installed. This ensures your warranty and allow us to serve you better.
   
  Click here to register your SCIFIT product
   
  SERVICE PROVIDERS
  We provide prompt, efficient on-site service through our network of authorized SCIFIT service specialists. To locate a SCIFIT service provider near you, contact us at service@scifit.com or call 800-745-1373.
   
  Please watch this short video for tips on receiving your new SCIFIT equipment. Always be sure to inspect your equipment carefully before signing for the shipment. If you have any questions, please call 800-745-1373.